POLICIES AND PROCEDURES

ENROLMENTS

Coaching participants are enrolled for the entire term (typically 9-11 weeks). New mid-term enrollments are welcome.

LESSON PAYMENTS

Lessons are paid for on a term by term basis. All coaching participants enrolled for the term will be emailed an invoice prior to the term commencing. This is to be paid by the end of Week 3 or through an agreed-upon payment plan. If enrolled mid-term, invoices will be due after 2 weeks.

MAKE UP LESSON POLICY

– If students cannot attend a lesson they must notify us (text, email, call) the day prior, or earlier. This is to give us adequate time to fill the vacant spot.

– No make up will be given when letting us know late or not at all (unless in exceptional circumstances), as it is too late to open the spot up for someone else.

– In the case of extreme weather, we will aim to send out a text 30 to 60 minutes prior notifying of a washout/heatout and players will be eligible for a make up lesson. If no text has been sent out then please presume lessons are still on, as no make up will be owed for not turning up.

– Make ups can be completed on another day during the term, or during the first week of the holidays.

– Make ups will not carry over to the next term, unless in extreme instances (eg, long injury or illness, miss 3+ weeks).


Make Up Lessons are organised on request, so please contact us to schedule.